Wonderwool Wales Ltd condems all forms of discrimination and has developed this equality policy to promote our equality objectives. The aims of this policy are therefore to:

1. Eliminate any form of discrimination within Wonderwool Wales Ltd and the Wonderwool Wales Event on the grounds set out in this policy;
2. Create inclusive and sustainable communities in the area that are free from discrimination and harassment;
3. Ensure all customers, (exhibitors and visitors), have equal access to high quality services that meet their needs.
4. When providing services we ensure that our customers, visitors, exhibitors and suppliers are treated fairly and with dignity, in accordance with the Equality Act 2010.

We are aware of, and value, the different groups of customers and possible future customers that we serve, and aim to deliver services that meet the needs of this diverse client group.  All individuals can expect to receive equal access to the services we provide now, and in the future.  Detailed below are the equality statements and commitments that, when implemented, will ensure our strategic aims and objectives are met:

Confidentiality of information is maintained at all times.

1. Wonderwool Wales Ltd has considered physical and social barriers that may prove a barrier to customers.
2. And we have considered how to overcome those barriers.
3. Wonderwool Wales Ltd promote their commitment to delivering an inclusive service.
4. Wonderwool Wales Ltd respects the bilingual nature of Welsh communities, recognising and where possible promoting the use of the Welsh language.
5. Wonderwool Wales Ltd will also endeavour to provide suitable interpreting services where appropriate and if at all possible.  We will also ensure that buildings are accessible to all wherever possible.
6. We understand equality activities Benefit, Attract and Retain Staff, Customers and Suppliers.
7. Stand applications are open widely to any applicants regardless of ethnicity, gender, religion, age, sexual orientation or disability, our only stipulation is that the standard of work reaches our requirements.

If you feel that you have been treated unfairly or suffered harassment because of your gender, ethnicity, age, disability, religion or sexual orientation, you should report this without fail to one of the Directors of Wonderwool Wales Ltd.

Any such complaints will be fully investigated as speedily as possible, and you will be kept advised of action taken.

Monitoring will also include assessing how the equality policy, and any supporting action plan, are working in practice, reviewing them annually, and considering and taking action to address any issues.

Law and Good Practice

In implementing this policy, we will endeavour to meet all legal obligations under the protected characteristics of Equality Act 2010.

‘We embrace diversity, promote equal opportunities for all and eliminate unlawful discrimination in all areas of our work and in the Event itself.’

Contact details: chrissie@wonderwoolwales.co.uk